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International Journal of Information Technology & Computer Science ( IJITCS )

Abstract :

 This paper presents and discusses monitoring possibilities in relation to selected IT (Information Technology) products with a regard to the requirements of a global society. The analysis is based on a comparison of the adopted solutions with a use of simulation. The benefit is wider via operating and database systems, BI (Business Intelligence) and CRM (Customer Relationship Management) products. The realized simulation makes use of Petri Nets and a multidimensional approach. This approach helps establish general rules for monitoring and demonstrates ways of improving individual products for auto-self created monitoring. The challenge is how to combine monitoring activities. Monitoring provides good experience in operating and database systems. BI and CRM products provide fewer tools for monitoring; therefore, users (management) do not have the needed stability. BI and CRM product evolution must continue based on inspiration from the operating system and database system. Interested view brings also nature. The aim is to provide auto-self monitoring based on user preferences as pheromones for secure and trust in a dynamic society

Keywords :

:auto-self created monitoring; BI and CRM products; database and operating systems; Petri Nets; security; trust

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