International Journal of Information Technology & Computer Science ( IJITCS )
In current competitive times, it is crucial to every organization to have the ability to sense changes in business conditions in order to allow decision makers to provide the necessary changes to the business so it remains competitive in the market. Business Intelligence provides the ability to analyze data and deliver important information to managers. As it works only with historical data, Business Activity Monitoring tools appeared so more current data can also be used to support the decision making process. As a wide variety of organizations could benefit from these tools advantages, in this paper we focus on studying proprietary and also open source tools, regarding their functionalities, advantages and disadvantages so we can conclude on which one is best in a given scenario.
: BAM, business process, dashboards, alerts.
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